Really friendly. Only thing I didnt like was the fact I was told to get the kay card for warranty and special traetments... blah
Went to store looking for watch for wife. Four employees behind the counter and none offered to help see watches. Very poor customer servive.
The ladies there were nice enough. BUT...they asked me if I'd like to make an account with them, thy said it helped their quota so I said sure, an account can't hurt. What they didn't tell me and I realized half way through was that it wasn't just an account, but a credit card application. Not once did they mention the word credit, but I realized what was happening when they asked for my social and my employer info. I was like, no. Thanks for basically lying to me and trying to sign up for a credit card Kay Jewelers, you'll keep business that way! Won't be returning there ever again.
BUYERS BEWARE!!!!!!!!!!!!!! If I had the option to give no stars I would. I had a VERY VERY bad experience with Kays in the Escondido Westfield Mall in the past but now I am just done with them all together. A few of these people I called friends who worked in this store just drug my Fiance in the store and just ask if he could do Her a favor. The nice and caring person my man is goes in and says what do you need? She asks him for him name, phone number and his email. SHE NEVER TOLD HIM SHE WAS GOING TO RUN HIS CREDIT!!!!! I am so blown away and upset a "friend" would do this to him and not give him all the details when he and I both said we didn't want to finance. Kay Jewelers, you just lost two more customers. Looks like I'm getting my ring from Kevin Jewelers! Thanks for making our decision so much easier!
Kay Jewelers is a US Jewelry Store based in Escondido, California. Kay Jewelers is located at 200 E Via Rancho Pkwy Unit 333, Escondido, CA 92025, USA.
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